08:45
Registration and coffee
09:15
Welcome and introductions from Thomson Reuters and Conference Chair
- Simon Slater – Chairperson Chief Executive Officer, Thomson Snell & Passmore
- Samantha Steer Director Large Law Strategy, UK & Ireland, Legal, Thomson Reuters
09:30
Building a high performing workplace culture
Much is talked about in terms of the benefits of an engaged workforce and its impact on productivity and results. With the volume, variety and velocity of change in market conditions, the ability for your people to adapt to market conditions could well determine the success or failure of your business sustainability.
Brother UK is a Platinum Investors in People (IIP) workplace (one of only a handful in the UK) and was recently crowned the best of the best at the IIP national awards recognising the work it has undertaken to build an adaptable workplace.
But what has it taken to build such a culture and workplace attitude? What have been the challenges along the way? How can other businesses learn and adopt in terms of best practice?
During his talk, Phil Jones will share the journey the business has been on and more importantly the why and what around the business case for adopting a philosophy of employee engagement plus the results and benefits seen. Key topics covered will include: –
- Running the business on Purpose
- Collapsing the organisational pyramid to move from a culture of power to influence
- The ‘Blood on the Carpet’ moments and lessons learned
- Phillip Jones MBE – Keynote speaker Managing Director, Brother UK
10:15
Entrepreneurial Law in practice
In this session Brian Inkster will give you an insight on how he operates Inksters with real life examples of the growth of the firm over an 18 year period and his plans for future growth and expansion.
One theme that will run through this session is that of improvement. Brian believes that you can make lots of little changes to improve many facets of a law practice and these will cumulatively reinvent it.
Brian will talk about identity, office environment, the internet, social media, marketing, geographical reach, the cloud, legal process engineering, funding, self employed consultants, corporate social responsibility and having fun.
You should, as a result, glean more than an idea or two on how to make your law firm more entrepreneurial.
- Brian Inkster CEO and founder, Inksters Solicitors
10:35
CLIENT PANEL: What do clients want? Evaluating how best to serve clients’ changing needs
This unique panel will give you the opportunity to hear from clients. Find out what they want to buy
- What do clients want from their law firms in respect of services and delivery?
- What does added value mean to clients?
- What would they like to see more of/ less of from their legal advisers?
- Next generation clients –their requirements; innovation; buying decisions and behaviours; what will the next trend be?
- David Travis Senior Legal Counsel, RBS Legal
- Tim Nightingale Founding Director, Nisus Consulting
- Nancy Walmsley Group Legal Counsel, J. Murphy & Sons
11:20
Morning coffee
11:50
Exploring business models to achieve competitive advantage
This session will examine new and established business models, including a look at the success, or otherwise, of recent ABSs.
- What can be done within the established ‘professional services’ model to overcome the inherent limits on profitability and growth?
- Embracing new options – will the law firm of the future be built on billable hours?
- What’s new and what’s coming into view in the constellation of alternative business models
- Time to exploit the new regulatory freedoms – how to convert and exploit being an ABS
- Peter Bennett Partnership Executive Officer, Bates Wells Braithwaite's
- Simon Goldhill CEO, Metamorph Law
- Michelle Peters Principal, The Business Instructor
- Colum Smith CEO, MW Solicitors
12:45
Managing risk across your firm from a client and business perspective
- Managing client risk : AML, reputational, conflict and financial.
- Managing matter risk: PI claims & disputes, AML, reputational, conflict (including own interest conflict), Data Protection & financial risk.
- Business risk : Strategic risk assessment: What could kill my organisation? Sharing thoughts on the killer risks for many law firms.
- What are the elements of a practical risk management system?
- How can risk management support commercial objectives?
- Peter Bennett Partnership Executive Officer, Bates Wells Braithwaite's
- Richard Beech Chief Operating Officer, Riliance
13:30
Buffet lunch
14:15
Marketing and adapting your firm to generation Y and Z
- How are entrepreneurial law firms responding to the ‘gigging’ generations in terms of recruitment, progression and retention strategies?
- What do they need to do and avoid to manage and champion Millennials?
- How can Managing Partners keep up with the pace of change?
- Embracing social media to attracting and retain young talent: The opportunities and threats
- Attracting, progressing and retaining young talent; what do tomorrow’s recruits want?
- What will the future buyer of legal services look like?
- Alex McPherson Co-Founder and Partner, Ignition Law
- Steve Kuncewicz Principal Lawyer, Slater and Gordon
- Mary Bonsor Co-Founder, F-LEX
15:00
AI – what are the opportunities for the entrepreneurial law firm of tomorrow?
- How ready are you to engage with the subject? What is it? How is it relevant to a smaller- mid sized law firm?
- Where will AI fit into the legal world today? What impact will AI have on fee Structures and reward strategies? Is the partnership model dead?
- How will smaller law firms compete in relation in the need to invest in technology? Will this lead to further consolidation in the market?
- Are you ready to innovate?
- Practical measures: Becoming AI ready with limited resources and budget
- How can Managing Partners keep up with the pace of change? Do firms need to de-risk their reliance on one or two IT specialists?
- Richard Tromans Editor, ArtificialLawyer.com
- Milos Kresojevic MSc MBA Innovation Architect, Freshfields Bruckhaus Deringer
15:35
Afternoon tea
16:05
Preparing for and embracing GDPR to keep your data secure
- Examining the potential impact of Brexit on GDPR
- Preparing the business to understand what it needs to do with its data to enable to move forward: Putting good structure around data
- What is the current cyber threat? And how will it affect your data security in light of GDPR?
- May 2018 deadline – where should you be now if you want to be compliant?
- What makes your company a target for cybercrime? Is your data secure? Are you cyber and scam aware?
- David Fazakerley Chief Information Officer, MW Solicitors
- Deirdre Moynihan IT Lawyer, Kemp IT Law
- Peter Bassill Managing Director & CISO, Hedgehog Security
16:50
What does the future hold for the entrepreneurial law firm?
- Michael Burne Chief Executive, Carbon Law Partners
17:25
End of day followed by drinks and canapés
Please note the agenda is subject to change*
The page will be updated with further details on the agenda once they are confirmed.